Effective date: August 15, 2018


WE ARE HERE TO PROTECT YOUR PRIVACY takes your privacy seriously. Our policy was created to affirm and practice our commitment to maintain the privacy of all those who visit our website and to inform you of the practices we follow in protecting your Personally Identifiable Information (PII). This policy covers how treats personal information and collects and receives information.


PROTECTING YOUR PPI collects your PPI when you register with, when you use products or services, when you visit pages or download from




Personally identifiable information is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Some PII collected from might include:


– When you visit our website

– When you log-in to our website

– When you sign-up to receive information

– When you submit a prayer request

– When you request or purchase a product at our e-store,

– When you make a donation

– When you subscribe to our publications

– When you register for our events

– When you sign-up to volunteer

– When you submit testimonies

– When you submit feedback/comments

– When you complete the Channel Finder form

– When you apply for a job

– When you subscribe to our e-mail/social media updates


When we collect your PII for any of the above listed reasons, we strictly maintain the information. automatically receives and records information from your computer and browser, including your IP address, cookie information, software and hardware attributes, and the page you request. We do not sell your information to third parties. We may share your information with our subsidiaries or with other Shalom ministries from whom we obtain services, or when it is necessary to comply with the law or to protect the rights, property or safety of Shalom Media. uses information for the following general purposes:


– To customize the content you see

– To fulfill your requests for products and services

– To improve our services

– To contact you

– To conduct research

– To provide anonymous reporting for internal and external clients




We retain your PPI for as long as necessary to fulfill the purpose for which you gave it or for any legal or business purpose. When your information is no longer required for any reason, we have procedures in place to destroy it, delete it, or convert it to anonymous form.


INFORMATION SHARING AND DISCLOSURE is committed to protecting your PII from unauthorized access or disclosure or use. For this, we do our best to maintain maximum security both in our technology and our physical records. does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you’ve requested or under the following circumstances:

We respond to subpoenas, court orders, or legal process (such as law enforcement requests), or to establish or exercise our legal rights or defend against legal claims. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of terms of use, or as otherwise required by law.




We reserve the right to send you certain communications relating to the service, such as service announcements, administrative messages and the newsletter, that are considered part of your account. You can delete your account by visiting our Account Deletion page. If you ask to delete your account, in most cases your account will be deactivated and then deleted from our user registration database in approximately 90 days. This delay is necessary to discourage users from engaging in fraudulent activity. Please note that any information that we have copied may remain in back-up storage for some period of time after your deletion request. This may be the case even though no account information remains in our active user databases. gives users the following options to remove their e-mail address from our database not to receive future communications by:


– Sending an email to
– Clicking on the unsubscribe link on any subscription mail you receive and following the directions

– Sending a letter to the following address


Shalom Media USA Inc.
Attn: Administrative Department
211 East Wisconsin Road
Edinburg, Texas 78539


Call our office at (215) 366-3031




We use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information when you register for events, festivals, periodical subscription, donations etc.






Cookies are text files containing small amounts of information which are downloaded to your device when you visit a Site. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. You can find more information about cookies at: and


Cookies do lots of different jobs, like letting you navigate between pages efficiently remembering your preferences, and generally improve your website experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.


Most Sites you visit will use cookies in order to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit.




A User may disable cookies using their browser or may use our cookie management tool to manage their choices. Strictly necessary cookies are always on but the User may choose to accept or reject all other types of cookies. However your experience of the website will be affected and certain services cannot be provided without the acceptance of certain cookies. For example some social media content such as Instagram posts, Tweets, Spotify embeds and Soundcloud tracks will not run without the acceptance of the Social Media cookies.




Strictly necessary cookies are essential in order to enable you to move around the site, use its features and/or services. We also use a cookie that allows us to track our critical web indicators so that we understand our audience. Any cookies used in this way are first party only in nature and are fully aggregated and anonymous. Without these cookies, the Site will not perform as smoothly for you as we would like it to and we may not be able to provide the Site or certain services or features.




Performance cookies collect information about how visitors use a Site, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. Performance Cookies are only used to improve how a Site works.




Functional cookies allow this Site to remember choices you make and any customisations you make to Site pages during your visit and provide enhanced, more personal features. For instance, these cookies can be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog.


You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.


Examples of Cookies we use:


– Session Cookies.We use Session Cookies to operate our Service.

– Preference Cookies.We use Preference Cookies to remember your preferences and various settings.

– Security Cookies.We use Security Cookies for security purposes.




We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.


Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.




You can find more information about cookies by visiting to obtain detailed information on how to prevent cookies from being set on your particular browser.




Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.


For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.




Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.




Data Subject is any living individual who is using our Service and is the subject of Personal Data.




We collect several different types of information for various purposes to provide and improve our Service to you.




Personal Data


While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:


Email address

First name and last name

Phone number

Address, State, Province, ZIP/Postal code, City


Cookies and Usage Data


We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.


Usage Data


We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.




Shalom Tidings uses the collected data for various purposes:


– To provide and maintain our Service

– To notify you about changes to our Service

– To allow you to participate in interactive features of our Service when you choose to do so

– To provide customer support

– To gather analysis or valuable information so that we can improve our Service

– To monitor the usage of our Service

– To detect, prevent and address technical issues

– To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information




If you are from the European Economic Area (EEA), Shalom Media Europe legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.


Shalom Media Europe may process your Personal Data because:


– We need to perform a contract with you

– You have given us permission to do so

– The processing is in our legitimate interests and it’s not overridden by your rights

– For payment processing purposes

– To comply with the law




Shalom Media Europe will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.


Shalom Media Europe will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.




Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.


If you are located outside the European Union and choose to provide information to us, please note that we transfer the data, including Personal Data, to a database held in USA for storage. All data processing is undertaken via our operations and studio in Ireland.


Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer and storage arrangement.


Shalom Media Europe will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.




Under certain circumstances, Shalom Media Europe may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).




Shalom Media Europe may disclose your Personal Data in the good faith belief that such action is necessary to:


– To comply with a legal obligation

– To protect and defend the rights or property of Shalom Media Europe

– To prevent or investigate possible wrongdoing in connection with the Service

– To protect the personal safety of users of the Service or the public

– To protect against legal liability




The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.




If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Shalom Media aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.


If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.


In certain circumstances, you have the following data protection rights:


– The right to access, update or to delete the information we have on you.Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

– The right of rectification.You have the right to have your information rectified if that information is inaccurate or incomplete.

– The right to object.You have the right to object to our processing of your Personal Data.

– The right of restriction.You have the right to request that we restrict the processing of your personal information.

– The right to data portability.You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

– The right to withdraw consent.You also have the right to withdraw your consent at any time where Shalom Media relied on your consent to process your personal information.


Please note that we may ask you to verify your identity before responding to such requests.


You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).




We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.


We may change this Cookie Policy from time to time. Any changes in this Cookie Policy will become effective when we make the revised Cookie Policy available on or through the Site. You are advised to review this Privacy Policy periodically for any changes.